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Frequently Asked Questions

Here you can find answers to your questions.

Does your hair bleach spoil my hair?

Unlike traditional bleach, Dixmondsg hair bleach contains vitamins and nutrients to prevent hair damage.

Do i need to bleach my hair before using Dixmondsg hair dyes?

Yes. All our hair dyes require bleaching, we highly recommend customers to use our full range of hair bleach, toner and dyes to get the best outcome possible. Using other hair products (eg. bleach) might result in an unsatisfactory outcome. Refer to https://dixmondsg.com/instructions-page/

Can your bleach be used on permed or rebonded hair?

Our products can be used on all types of hair. However it is still subjected to individual hair condition, severely chemically treated hair will not be recommended for hair lightening procedures. Instead, we recommend our repairing hair care series to treat your hair until it repairs fully before you consider to bleach your hair.

How do i know if i require further bleaching or toning on my current hair tone?

You may click this link https://dixmondsg.com/instructions-page/ to check on the hair color requirement before dyeing. Our customer support team is ready to assist you should you need to clarify before purchasing.

How long does your hair dye color last?

Our hair dye color can last approximately 1-3 months,* with daily hair wash. No color shampoo maintenance is needed.

*Our color will only last as advertised if:

  1. Right amount of boxes is used for your hair length. (bleach/toner/dye)
  2. Hair tone is at the right stage before dyeing.

What are ash and solid hair dye colors?

*Ash Colors or colors that require (4) times bleaching are: Midnight Blue / Ash Pink / Ash Grey / Charcoal Grey / Denim Blue / Matte GreyAsh Blonde / Lavender Ash / Silver Blue / Turquoise / Lavender Blue Ash / Matte BrownBaby Pink / Amethyst / Rose Gold / Sapphire / Mint / Coral / Periwinkle / Navy *Solid Colors or colors that require minimum (1) time bleaching are:Ariel Red / Forest Green / Hotpink / Violet / Blue Black / Turquoise / Sea Green / Aquamarine You may refer to our instructions guide for more information. https://dixmondsg.com/instructions-page/

What happens if i don't bleach/bleach lesser than recommended before dyeing?

You will not get a satisfactory outcome if you do not attain the required hair tone before applying our dye, this will result in a few possibilities:-

  1. No color outcome
  2. Color faded way faster than our usual duration (1-3months)
  3. Color outcome differs from our model photo
  4. Continuous color ”bleeding” for days during hair wash.

What is the difference between white toner and hair bleach?

Our toner helps to remove yellow hues and brassiness, while bleach helps to lighten your hair.

How do i know what/how many products to buy for my hair length?

We have a various range of hair length set for individual length. Reach out to us via our virtual consultation and get your product recommendation at the comfort of your own home.

Click here for Virtual Assistant

How Do I Purchase?

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Free Whatsapp Chat

We provide free support on whatsapp to advice you on the products needed for your hair length to achieve your desired hair color shade.

Same Day Delivery

Place an order with us on our website. We provide same day delivery right to your doorstep* T&C applies.

100% Satisfaction

We also provide after-sales support to help you in your enquiries and ensure you attain the color you purchased!

Contact Us

Questions? We’re here to help, always.

+65 8868 5252

2021 Bukit Batok Industrial Estate Park A #03-226

hello@dixmondsg.com