FAQ

Unlike traditional bleach, Dixmondsg hair bleach contains vitamins and nutrients to prevent hair damage.

We do not provide hair services at the moment,  our products are designed for beginners and specially created for easy home application.

Yes. All our hair dyes require bleaching, we highly recommend customers to use our full range of hair bleach, toner and dyes to get the best outcome possible. Using other hair products (eg. bleach) might result in an unsatisfactory outcome. Refer to https://dixmondsg.com/instructions-page/

*Ash Colors or colors that require (4) times bleaching are: 
Midnight Blue / Ash Pink / Ash Grey / Charcoal Grey / Denim Blue / Matte Grey
Ash Blonde / Lavender Ash / Silver Blue / Turquoise / Lavender Blue Ash / Matte Brown
Baby Pink / Amethyst / Rose Gold / Sapphire / Mint / Coral / Periwinkle / Navy
 
*Solid Colors or colors that require minimum (1) time bleaching are:
Ariel Red / Forest Green / Hotpink / Violet / 
Blue Black / Turquoise / Sea Green / Aquamarine
 
You may refer to our instructions guide for more information. https://dixmondsg.com/instructions-page/

You will not get a satisfactory outcome if you do not attain the required hair tone before applying our dye, this will result in a few possibilities:-

  1. No color outcome
  2. Color faded way faster than our usual duration (1-3months)
  3. Color outcome differs from our model photo
  4. Continuous color ”bleeding” for days during hair wash.

Our toner helps to remove yellow hues and brassiness, while bleach helps to lighten your hair.

We understand the frustration of leaving the salon with a big hole in your pocket, compromised hair condition and still having your color faded in less than a week. Which is why, our team of master colorists created our first ever special formulation of non-damaging hair bleach and color lasting dyes that lasts up to 3 months.

We have a various range of hair length set for individual length. Reach out to us via our virtual consultation and get your product recommendation at the comfort of your own home.

Click here for Virtual Assistant

Yes our products can be used on permed and rebonded hair. However you are advised to use our repairing hair care series to further improve and protect the condition of your hair before dyeing.

You may click this link www.dixmondsg.com/hairchart to check on the hair color requirement before dyeing. Our customer support team is ready to assist you should you need to clarify before purchasing.

We offer a complete hair length set package for customers. You may click this link www.dixmondsg.com/hairchart to purchase. Our customer support team is ready to assist you should you need to clarify before purchasing.

Our hair dye color can last approximately 1-3 months,* with daily hair wash. No color shampoo maintenance is needed.

*Our color will only last as advertised if:

  1. Right amount of boxes is used for your hair length. (bleach/toner/dye)
  2. Hair tone is at the right stage before dyeing.

No. You do not need to use color shampoo to make our color last long. Infact, we do not recommend customers to use color shampoo as it will affect the outcome of the color by making it fades even faster or manipulating a different shade.

Yes our products can be used on permed and rebonded hair. However you are advised to use our repairing hair care series to further improve and protect the condition of your hair before dyeing.

Our products are delivered within 1-3 working days in Singapore. International delivered will take from 7-28 working days.

You may select the shipping option ‘’Express same day delivery’’ upon checkout.

*Orders made before 12pm will be delivered on the same day before 10pm.

*Orders made after 12pm will be delivered on the next day before 10pm.